Terms of Use

Please read these Terms of Use carefully before using ConnectorProfile.com or any Connector Profile assessment service. By using our website or services, you agree to be bound by these terms.

1. Acceptance of Terms

By accessing or using ConnectorProfile.com, creating an account, taking an assessment, or purchasing any product, you agree to these Terms of Use and our Privacy Policy. If you do not agree, do not use our services.

2. Description of Services

Connector Profile LLC provides: the free Connector Profile Snapshot™ assessment, the paid Connector Profile Professional™ assessment and report, digital products including workbooks and video library access, subscription services including workshops and group coaching, and organizational services including team assessments and reports.

3. Important Disclaimers — Please Read

3.1 Professional Development Instrument Only

Connector Profile is a professional development and self-reflection instrument. It is NOT:

• A clinical psychological assessment
• A diagnostic instrument for any mental health condition
• A medical evaluation of any kind
• A validated employment selection tool
• A predictor of job performance, success, or earnings
• An indicator of fixed or permanent personality traits

Connector Profile results must NOT be used for: hiring decisions, employment screening, promotion decisions, performance evaluations, or any legally regulated employment process.

3.2 Results Reflect Current Behavior Patterns

Your Connector Profile reflects your self-reported responses at a specific point in time. Results describe current behavioral patterns, not fixed character traits. These behaviors can and do change with intentional development.

3.3 No Guarantee of Outcomes

Connector Profile does not guarantee any specific outcomes, including job offers, career advancement, sales results, network growth, or any measurable change in professional performance. Results and recommendations are for informational and developmental purposes only.

3.4 Not a Substitute for Professional Advice

Our services do not constitute career counseling, therapy, coaching, legal, financial, or HR advice. For specific professional needs, consult a qualified professional.

4. Eligibility

You must be at least 18 years old to use our services. By using our services, you represent that you are at least 18 years of age. Our services are intended for professional development purposes only.

5. Account Registration

You agree to provide accurate and current information when creating an account and to update it as necessary. You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately of any unauthorized access. Free accounts are limited to one per individual.

6. Acceptable Use

You agree NOT to:

• Share your account credentials with others
• Attempt to reverse-engineer the assessment scoring algorithm or item bank
• Scrape, copy, or redistribute assessment content without written permission
• Attempt to manipulate assessment results
• Use our services in any way that violates applicable law
• Use our services for hiring, employment screening, or selection decisions
• Represent our assessment as clinically validated or as an employment selection tool

7. Intellectual Property

All content on ConnectorProfile.com — including assessment questions, scoring algorithms, archetypes, reports, copy, design, and branding — is the property of Connector Profile LLC and is protected by copyright, trademark, and other intellectual property laws.

"Connector Profile®," "Connector Score™," "Connector Profile Snapshot™," "Connector Profile Professional™," and "Opportunity Readiness Score™" are trademarks of Connector Profile LLC.

Upon purchase of a product, we grant you a personal, non-transferable, non-exclusive license to access and use that product for your own professional development purposes only.

8. Purchases and Payments

All prices are in US dollars. Payment processing is handled by Stripe. By making a purchase, you also agree to Stripe's Terms of Service. We do not store your credit card information.

Refund Policy: We offer a 30-day satisfaction guarantee on paid reports and the Premium Package. If you complete your assessment, receive your report, and are not satisfied, contact us within 30 days for a full refund. Refunds are not available for subscription fees for months already accessed or for fully downloaded content.

Monthly subscriptions renew automatically. You may cancel at any time from your account settings, effective at the end of the current billing period.

9. Privacy and Data

Your use of our services is subject to our Privacy Policy, which is incorporated into these Terms by reference. You have the right to access, export, and delete your data at any time.

10. Disclaimer of Warranties

To the fullest extent permitted by law, our services are provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement.

11. Limitation of Liability

To the fullest extent permitted by law, Connector Profile LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability for any claim shall not exceed the amount you paid to us in the 12 months preceding the claim.

12. Governing Law and Disputes

These Terms are governed by the laws of the United States. Disputes shall first be addressed through good-faith negotiation, and if unresolved, submitted to binding arbitration under AAA Commercial Arbitration Rules. You waive your right to a jury trial and to participate in class action proceedings.

13. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on our website and, for registered users, by email. Continued use of our services after the effective date constitutes acceptance.

14. Contact

Connector Profile LLC
Email: support@ConnectorProfile.com